Terms of Service

1Acceptance of Terms

By accessing the TVonNet website (tvonnet.live), initiating a Free 12-Hour Trial, or subscribing to any paid streaming plan or reseller credit package, you agree to be bound by these Terms of Service. If you do not agree with any portion of these terms, you must refrain from using our services.

2Nature of Service & Technical Conduit

TVonNet provides high-speed digital stream routing, playlist organization, and cloud infrastructure relaying protocols (Xtream Codes API & M3U Plus playlists) across Server 1 and Server 2 clusters. We do not manufacture media content and operate strictly as a technical routing conduit.

3Account Access & Device Concurrency

Each TVonNet subscription is granted an authorized concurrency allocation based on the package selected:

• Standard Pass: 1 simultaneous device connection.
• Multi-Room Options: 2, 3, or 5 simultaneous device connections as purchased.
• Simultaneous streams exceeding your purchased allowance will result in automatic temporary stream suspension until the extra connection is closed.
• Sharing login credentials outside your immediate household or commercial public re-streaming is strictly prohibited.

4Pricing, Billing & Auto-Renewal

All subscription prices are quoted in USD ($) and EUR (€). Subscriptions do not bind you to long-term lock-in contracts. You may choose one-time manual payment via Crypto, Card, or Telegram local channels, or cancel recurring renewals at any time via our customer portal or support agents without penalty fees.

57-Day Money-Back Guarantee & Refund Policy

We stand behind our service quality. We encourage all new customers to test our Free 12-Hour Trial before purchase. However, if you purchase a paid pass and experience unresolvable technical issues, you are entitled to a refund within 7 days of original purchase date by contacting our support team with your order reference.

6Service Availability & Maintenance

While TVonNet maintains a 99.9% uptime track record with redundant dual clusters (Server 1 Primary & Server 2 Backup), temporary routine server maintenance or upstream satellite uplink anomalies may occasionally occur. Our automated routing architecture automatically shifts feeds to backup clusters during live sporting events.

7Contact Information

For billing inquiries, support requests, or subscription adjustments, please contact our 24/7 team: